Privacy policy

Privacy Policy

This privacy policy explains how Real Print may collect personal data about you, what we do with it and why. Your peace of mind is important to us. From the instant you land on our website, to the moment you unwrap your marketing materials, we want you to feel happy and at ease.

Everyone here at Real Print is committed to protecting and respecting your privacy and will ensure that any processing of your data is secure, only used for the stated purpose and handled in accordance with the EU General Data Protection Regulation (GDPR - 2016/679). That’s a promise. We store your personal information securely and take all reasonable measures to maintain data security and prevent unauthorised access.

We won’t ever pass on your personal data to any other party outside our printing business, other than contracted parties acting directly upon our instructions and in compliance with the GDPR.

Under the GDPR, Real Print is the data controller of the personal data you give us. We process your personal data in accordance with the GDPR on the legal basis of performance of contract, legitimate interest and, in the case of email marketing, your consent.

WHAT PERSONAL INFORMATION DO WE COLLECT AND WHY?

We only collect the information we need to enable us to fulfil your order, to personalise and improve our services, and to provide you with helpful and relevant product news and information. The information we collect will typically include your name, your contact telephone number, your email and postal address, and, of course, your credit card or payment information. We retain a record of your product purchases, and may store product preferences and demographic information that you have chosen to give us. If you contact us, we may also keep a record of your correspondence. We do not store your credit card details.

We collect information from visitors to the Real Print website via online forms, email hyperlinks and when we are emailed through the website. Information about your visit to our website is collected automatically in order to enhance your experience, monitor and improve our website’s performance.

We use “cookies” to keep track of your shopping cart and to customise your shopping experience. Think of a cookie as your online identification card. It’s a very small text file that is placed on your computer which enables us to know when you have returned to our site and makes it easier for us to interact more helpfully with you. If you’re not a fan of cookies you can disallow them through your web browser and still use the Real Print website, but please understand that certain features and functions may not be available or function properly as a result. No personal information is stored in these cookies.

PUTTING YOU IN CONTROL

If you believe that the personal information we have about you is incomplete or incorrect, simply update your account profile or email us at [email protected]. You can change your marketing communication preferences at any time using your Real Print ‘My Account’ or simply by selecting ‘unsubscribe’ in the emails you receive.



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